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The kickoff meeting is an enthusiasm-generator for the customer and displays a full summary of the project so far. By displaying a thorough knowledge of the goal and steps on how to reach it, the customer gains confidence in the team's ability to deliver the work. Kickoff means that the work starts.
Customer Service Assurance (CSA) in telecom and Internet services means the collection of Communications Service Provider (CSP) customer usage information from all practical sources including network traffic, network devices, content servers, management databases and user devices to ensure customer service quality is consistent with CSP expectations.
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Call originator - (or calling party, caller or A-party) a person or device that initiates a telephone call by dialling a telephone number. Call waiting - a system that notifies a caller of another incoming telephone call by sounding a sound in the earpiece. Called party - (or callee or B-party) Caller; Calling party; Conference call (multi ...
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Getty Images When it comes to getting fast customer service, the early bird gets the worm. ... The data is quite clear: The earlier in the day you initiate the call, the faster your issue will be ...
deck (n.) the floor or level of a ship or other types of vehicles the roadway of a bridge a recording device (v.) to decorate for a festivity ("deck the halls with boughs of holly", "decked out with flags") to hit a person hard enough such that they fall to the floor (orig. US) a pack of cards
A woman receiving a condescending email on her phone. Nothing can squash your confidence quite like someone talking down to you. "When someone talks down to you, they are communicating about their ...