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The Other End of the Line is a 2008 Indian-American romantic comedy-drama film starring Jesse Metcalfe, Shriya Saran and Anupam Kher.James Dodson directed the project. The film is based on an employee at an Indian call-center who travels to San Francisco to be with a guy she falls for over the phone.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
This is also the reason for the shift in nomenclature from "call centers" to "contact centers", "contact" being a wider term than "call". Respecting the trend, contact center owners need to adopt unified communication or multi-channel approach to let customers get in touch with them via their preferred communication mediums, either voice or non ...
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The story is about six people working in a call center and relates the events that happen one night when get a phone-call from 'God'. Claimed to be based on a true story, the author uses Shyam Mehra ( alias Sam Marcy) as the narrator and protagonist , who is one among the six call center employees.
The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]
For premium support please call: 800-290-4726 more ways to reach us. Sign in. Mail. 24/7 Help. ... Google puts AI agents at the center of Gemini update. Kenrick Cai. December 11, 2024 at 10:32 AM.
Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)