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Particular points of criticism include the requirement to buy Metrolink tickets for specific times, a long delay between purchasing a ticket online and the ticket becoming usable, and a lack of clarity regarding the distinction between the smartcard and the accompanying app, which are two independent systems.
The cards may be "recharged" in person from ticket vending machines in Metro Rail stations, TAP Vendors, at Metro Customer Service Centers or online. The card is designed to reduce the number of transactions at Customer Service Centers. The physical card costs $2 and is only available with a fare media product (such as a day pass or stored value).
Metrolink tickets are valid fare for most connecting buses and trains; certain Metrolink tickets are valid on certain Amtrak routes. [ 17 ] Fare increases normally occur annually in July, to coincide with increased fuel and labor expenses, and have generally averaged between 3.5% and 5% per year (although restructuring caused a larger jump in ...
In addition, a new "station-to-station" fare will be introduced in which riders traveling during off-peak hours (9 a.m. to 2 p.m.) will be able to purchase a one-way ticket to travel between stations for $2 per station. This fare is designed to encourage local trips using Metrolink as an additional mobility option complementing local bus service.
On June 23, 2009 construction began on a four-mile (6.4 km) extension from Canoga northward along the Southern Pacific trackbed [21] to the Metrolink station in Chatsworth. Metro's board approved the plan on September 28, 2006, and it was completed in 2012 at a cost of US$215 million (US$285 million in 2023 adjusted for inflation).
For the first time since the start of the pandemic, Metrolink has brought back service to 24 trains and added two new trains to its daily schedule.
Metrolink ticket holders can also ride Los Angeles Metro Bus routes between the station and the terminal for free. [4] Burbank Airport–North station is served by 30 Metrolink Antelope Valley Line trains (15 in each direction) each weekday. Weekend service consists of 24 trains (12 in each direction) on both Saturday and Sunday.
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