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Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.
From 1996 to 2009, the company was known as AdventNet, Inc. and initially provided network management software. [8] [9] On 27 May 2009 the company changed its name to Zoho Corporation.
Yes indicates that the office suite has been officially released in a fully functional, stable version. Dropped indicates that while the office suite works, new versions are no longer being released for the indicated OS; the number in parentheses is the last known stable version which was officially released for that OS.
HP offers the application as a service desk solution that enables IT to work as a single organization, governed by a consistent set of processes to handle service delivery and support quickly and efficiently. [2] After the acquisition, the product has been updated with the following significant changes: ServiceCenter 3: Client and GUI
Import your information from previous versions of the Desktop Gold software If you have a previous version of the Desktop Gold software installed on your computer, you can use the Import Wizard to bring in your old information .
Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.
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