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CDW was originally incorporated in 1984 as "MPK Computing" by its founder Michael Krasny. The idea was born when Krasny took a small ad in a free-circulation newspaper to sell his computer and printer. It later became Computer Discount Warehouse and then simply CDW. [2] In 2005, CDW launched BizTech magazine, which it publishes on quarterly ...
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A year later he changed the name to Computer Discount Warehouse (CDW) and steadily grew the business. In 1993, he took CDW public. [4] Krasny retired in 2007 after selling the company to Madison Dearborn Partners for $7.3 billion. [1] According to Forbes, his first caller from 1982 was still a customer as of 2000. [1]
CDW: Information Technology Services: 189 Cognizant Technology Solutions: Information Technology Services: 213 Kyndryl Holdings: Information Technology Services: 241 Leidos Holdings: Information Technology Services: 266 DXC Technology: Information Technology Services: 294 Booz Allen Hamilton Holding: Information Technology Services: 422 Insight ...
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...