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Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).
A remote access service connects a client to a host computer, known as a remote access server. [1] The most common approach to this service is remote control of a computer by using another device which needs internet or any other network connection. Here are the connection steps: User dials into a PC at the office.
Remote Desktop Connection (RDC) Fast user switching; Windows Subsystem for Linux (via MSRDC) The first two are individual utilities that allow a user to operate an interactive session on a remote computer over the network. In case of Remote Assistance, the remote user needs to receive an invitation and the control is cooperative.
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