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An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers in addition to the standard warranty on new items. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer.
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HP's stock dropped by about a further 40% after the company abruptly announced a number of decisions: to discontinue its webOS device business (mobile phones and tablet computers), the intent to sell its personal computer division (at the time HP was the largest personal computer manufacturer in the world), and to acquire British big data ...
HP's stated that the firmware was intended to provide "the best consumer experience" and "protect" customers from "counterfeit and third-party ink cartridges that do not contain an original HP security chip and that infringe on our IP." [50] In 2023, PC World reported that HP printers still prevent users from using third-party ink. [51]
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HP offers a standard one-year warranty on all of its LaserJet printers. Owners of its products can contact HP directly or any of its Authorized Service Providers to fulfill warranty service. [35] After the first year an extended warranty can be purchased to continue coverage.