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When you purchase a service or a product on AOL using your account and you didn't receive your confirmation email, make sure you check spam folder. The confirmation emails only go to the username that made the initial purchase. Check your Spam folder
To ensure AOL Premium Subscription Products email is delivered to your inbox correctly, please mark any AOL Premium Subscription Products email as a trusted sender. For instructions on how to do so, select your email provider below. If your email provider is not listed, please refer to your email provider’s help site. Gmail; Yahoo Mail; Hotmail
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If you bought something on AOL Premium Subscription Products with Outlook and didn't get the Order Confirmation, check Spam and add AOLPremiumSubscriptionProducts@dc2.aol.com or Techguru@dc2.aol.com to your Contacts list. Confirmation emails are sent only to the username that initiated the purchase. Check your Spam folder
If you've signed up for AOL's Search and Recover service but lost or, didn't receive your confirmation email, resend it and complete your registration. Go to your subscriptions page. Locate the product and click Manage. Under "Get Started" on the right side click Resend confirmation email.
If you get a message that seems like it's from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Certified Mail, it might be a fake email. Make sure you immediately mark it as spam and don't click on any links in the email.
3. Confirm the real sending address in the top-most Received is the same as the one in Mailfrom. Block or filter the true email address. Now that you have the true email address you can block or filter it. • Set up filters to automatically send these messages directly into folders, like Trash. • Block an address so you don't receive emails ...
When you open the email, you'll also see the Certified Mail banner above the message details. When you get a message that seems to be from AOL, but it doesn't have those 2 indicators, and it isn't alternatively marked as AOL Official Mail, it might be a fake email. Make sure you mark it as spam and don't click on any links in the email.