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A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers , online chat and email . [ 1 ]
Customer service advisor, a generic job title in the service industry, principally used in the United Kingdom; Dangerous Goods Safety Advisor, a qualification required of chemical distributors and storage companies throughout the United Kingdom relating to packing and labeling of hazardous materials; Legal advisor, a lawyer who gives legal advice
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An enterprise may need advice on a particular aspect of its business (such as marketing, product direction, customer service or contact network expansion). While board of directors need to take into account all aspects and go through a series of administrative proceedings, e.g. formal approval and/or ratification, an advisory board can focus ...
“Set up automatic transfers from your checking account to your savings account,” said Celia Corley, financial advisor at Academized.com. “Choose a fixed amount — $50, $100 or more ...
Image source: The Motley Fool. Comcast (NASDAQ: CMCSA) Q4 2024 Earnings Call Jan 30, 2025, 8:30 a.m. ET. Contents: Prepared Remarks. Questions and Answers. Call ...