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2. Category:Free system software - Wikipedia

   en.wikipedia.org/wiki/Category:Free_system_software

   Free and open-source software portal; This is a category of articles relating to system software which can be freely used, copied, studied, modified, and redistributed by everyone that obtains a copy: "free software" or "open-source software".

3. List of free and open-source software packages - Wikipedia

   en.wikipedia.org/wiki/List_of_free_and_open...

   This is a list of free and open-source software (FOSS) packages, computer software licensed under free software licenses and open-source licenses. Software that fits the Free Software Definition may be more appropriately called free software; the GNU project in particular objects to their works being referred to as open-source. [1]

4. Request Tracker - Wikipedia

   en.wikipedia.org/wiki/Request_Tracker

   The email system includes support for auto-responses, attachments, and full customization of all the rules which govern email. Emails are stored in RT as correspondence on a ticket, and the software can make a distinction between public replies and private comments to show them as appropriate.

5. OTRS - Wikipedia

   en.wikipedia.org/wiki/OTRS

   OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal, admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external). There are various ways in which this information, as well as customer and related data can be ...

6. List of version-control software - Wikipedia

   en.wikipedia.org/wiki/List_of_version-control...

   StarTeam [proprietary, client-server] – coordinates and manages software delivery process by Micro Focus, formerly Borland; centralized control of digital assets and activities; Subversion (SVN) [open, client-server] – versioning control system inspired by CVS [7] Surround SCM [proprietary, client-server] – version control tool by Seapine ...

7. Issue tracking system - Wikipedia

   en.wikipedia.org/wiki/Issue_tracking_system

   An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...