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The National Taxpayer Advocate may, upon application from a taxpayer, issue a Taxpayer Assistance Order (TAO) if the Advocate determines that the taxpayer is suffering (or is about to suffer) a "significant hardship" resulting from the way the U.S. Federal tax law is being administered, or if the taxpayer meets other prescribed requirements.
At the end of fiscal year 2024, the National Taxpayer Advocate report noted, about 739,000 taxpayers were still waiting for the IRS to unfreeze their federal income tax refund after they claimed ...
requires the IRS to develop a comprehensive strategy for customer service. makes changes to the process of issuing and addressing Taxpayer Advocate Directives. requires that the IRS submit a reorganization plan, after which the structural requirements mandated by RRA 98 no longer apply. codifies the Volunteer Income Tax Assistance (VITA) program.
Erin M. Collins, National Taxpayer Advocate. Erin M. Collins is the current United States Taxpayer Advocate, and head of the Office of the Taxpayer Advocate, an independent organization within the Internal Revenue Service (IRS) established to protect taxpayers’ rights under the Taxpayer Bill of Rights, help taxpayers resolve problems with the IRS, and recommend changes that will prevent the ...
The IRS boosted taxpayer services through Democrats’ Inflation Reduction Act but still faces processing claims from a coronavirus pandemic-era tax credit program and is slow to resolve certain ...
If you've received notice that you're being audited by correspondence, the IRS Taxpayer Advocate Service, an independent organization within the IRS, recommends using the tool on the service's ...
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