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[citation needed] BT released their own e-mail phone, the BT Easicom 1000, in 1998, 2 years before the Emailer's release. [1] When the Amstrad E-mailer was released in March 2000, it had the "Powered by BT" logo printed on it. [citation needed] By 2002 Amstrad hosted their own Email/Internet service and broke all ties with BT. [citation needed]
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The Customer Service System (CSS) of the BT Group (previously British Telecommunications) is the core operational support system for BT, bringing in 70% of income for the company (figures from 1997). BT rolled out CSS nationally in 1989 and provided an integrated system for telephony—order handling, repair handling and billing. [1]
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BT Group is a holding company; the majority of its businesses and assets are held by its wholly owned subsidiary British Telecommunications plc. [119] BT's businesses are operated under special government regulation by the British telecoms regulator Ofcom (formerly Oftel). BT has been found to have significant market power in some markets ...
• Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.