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An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket , which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket ).
If passengers do choose to rebook at no additional cost, the airlines provide meals or cash or vouchers for meals, hotel accommodations, and/or ground transportation.
A miscellaneous charges order (MCO), also known as miscellaneous purpose document (MPD), [1] is an accountable IATA document, similar to an old-style airline ticket, used to process the payment of travel arrangements. They are issued by airlines, but normally pay for services other than airfares.
New federal rules say travelers deserve cash refunds when inconvenienced by their airline – not vouchers or travel credits.
During the 2010s, companies like Dohop (which collaborates with EasyJet) and the Czech travel agency Kiwi began to sell interlining tickets. They purchase single segments on booking systems like Sabre and Amadeus, and re-package them with additional services, like reimbursed hotel costs in case of missed connections, vouchers to purchase another connecting flight, and phone helplines.