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Jakob Nielsen (born 5 October 1957) is a Danish web usability consultant, human–computer interaction researcher, and co-founder of Nielsen Norman Group. [ 1 ] [ 2 ] He was named the “guru of Web page usability” in 1998 by The New York Times and the “king of usability” by Internet Magazine .
The usability expert Jakob Nielsen is a leader in the field of usability engineering. In his 1993 book Usability Engineering , Nielsen describes methods to use throughout a product development process—so designers can ensure they take into account the most important barriers to learnability , efficiency , memorability, error-free use, and ...
Usability consultants Rolf Molich and Jakob Nielsen developed this method on the basis of several years of experience in teaching and consulting about usability engineering. Heuristic evaluations are one of the most informal methods [1] of usability inspection in the field of human–computer interaction. There are many sets of usability design ...
Hallway testing, also known as guerrilla usability, is a quick and cheap method of usability testing in which people — such as those passing by in the hallway—are asked to try using the product or service. This can help designers identify "brick walls", problems so serious that users simply cannot advance, in the early stages of a new design.
Usability.gov—usability basics with focus on web usability; Evaluating Websites for Accessibility—accessibility is a crucial subset of usability for people with disabilities. This W3C/WAI suite includes a section on involving users in testing for accessibility. Usability News from the Software Usability Research Laboratory at Wichita State ...
The word "usability" also refers to methods for improving ease-of-use during the design process. Usability consultant Jakob Nielsen and computer science professor Ben Shneiderman have written (separately) about a framework of system acceptability, where usability is a part of "usefulness" and is composed of: [9]
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