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  2. Clear cache on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-cache...

    Clearing the cache deletes these files and fixes problems like outdated pages, websites freezing, and pages not loading or being unresponsive. • Clear your browser's cache in Edge • Clear your browser's cache in Safari • Clear your browser's cache in Firefox • Clear your browser's cache in Chrome

  3. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    Update your device's operating system to the latest version. 10. Contact your device's manufacturer for further assistance. Popular Products. Account; AOL Mail;

  4. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive. 1. Launch AOL Desktop Gold. 2. Sign in with your username and password. 3.

  5. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome

  6. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    • On the right of the page you will see the latest revision number. • Compare that version to what is listed when you click About AOL from the Help menu. • If you are on the latest version, proceed to the next step. Uninstall/Reinstall Desktop Gold if it is still working • Uninstall Adobe Flash Player PPAPI.

  7. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    The first thing place to check if you're missing mail is to check your other folders. If you find missing messages in these folders it's likely they were either mistakenly marked as spam or filtered. Should this happen, check your filters and spam settings to make sure they're what you expect them to be. Check your account email client

  8. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  9. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    If you have any combination of "AOL" in your display name, the message won't go through. It is especially important to check your Mail settings for this if your account has been recently compromised, as hackers will often change your name to make it harder for you to use your account normally even after it's secured. Clear your browser's cache