Search results
Results From The WOW.Com Content Network
Application service automation is the field where the operations needed to deploy and service data center applications are automated in order to centrally and accurately control application change. With application service automation operations teams can transform manual, error-prone application service tasks into reliable, repeatable and ...
ServiceNow, Inc. is an American software company based in Santa Clara, California, that supplies a cloud computing platform for the creation and management of automated business workflows. It is used predominantly for the automation of information technology process, for example, the reporting and resolution of issues impacting am organization ...
Software metering tools monitor the utilization of software applications across a network. They can also provide real-time enforcement of compliance for applications licensed based on usage. Application control tools restrict what and by whom particular software can be run on a computer as a means of avoiding security and other risks. [6]
Change management is an IT service management discipline. The objective of change management in this context is to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to control IT infrastructure , in order to minimize the number and impact of any related incidents upon service.
ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...
Application lifecycle management (ALM) is the product lifecycle management (governance, development, and maintenance) of computer programs. It encompasses requirements management , software architecture , computer programming , software testing , software maintenance , change management , continuous integration , project management , and ...
The need for an engineering change may be triggered by a number of events and varies by industry. Typical engineering change categories are: Product Evolution - a change resulting in applying an existing part to a new application and maintaining backwards compatibility; Cost Reduction - a change resulting in lower overall cost to produce or ...
Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.